Marc (CEO)

I have more than 25 years’ experience in a variety of senior management functions in the payment industry. My focus in these roles has been on commercial and international growth strategies and product innovation. I take great pride in growing the company together with the PAY. team. The essence of PAY. is a combination of the most innovative technology, optimized customer service and a tremendous drive to improve… We’ve put the bar very high and we’ll keep it there. The quality of our technology and our service levels are of paramount importance to PAY... and we will continue to focus on that.

Mark (CTO)

I have held a large number of positions within PAY. from the moment I started in 2002, so I am now familiar with everything that concerns online payments. These days, I am mainly responsible for the technical processing within PAY. In the weekends, you’ll find me on the football field or busy as the coach of my daughter’s team. I also like walks with my dog, a Tibetan Terrier.

Olaf (COO & Founder)

I have been working for PAY. since 2012, but I have been active in the digital world since 2001. In terms of personality, I see myself as stubborn, straightforward and sometimes a little rebellious. My colleagues like to add “control freak” to it. I do find this to be necessary sometimes. As the COO of PAY., I am ultimately responsible for the many online payments processed through our company. I have a good bird’s eye view, but I am not above getting into the thick of things to spot irregularities if necessary.

Menne (CCO)

Kelvin (Head of Support)

As a member of the Support Team, I ensure that all technical questions are answered as quickly and comprehensively as possible by phone, e-mail and/or chat. I am highly attuned socially and think it's important to value each individual person: a merchant who has just created an account is just as important to me as a large multinational. That is also a core strength of PAY. I like spending my hours outside work with my girlfriend and son. I also really enjoy going out for an hour of jogging.

Maurice (Backend developer)

Developing new technology is one of my favorite activities. Nothing beats seeing your hard work pay off in practice after weeks of intense development. I can often still be found in the office after working hours, as I find it easier to put the finishing touches on my work when the phone has stopped ringing. I love cars and traveling, and enjoy combining them during my holidays. Italy is the destination this year.

Priscilla-Fleur (Head of Marketing)

Hi! As Head of Marketing I am ultimately responsible for all marketing and communications at PAY. I have been working in the payments industry for almost 9 years. With our marketing team, I will ensure that PAY's mission, vision, core values ​​and USP’s will be carried out, so that both current and potential customers and partners will see us as the partner in payment! My biggest hobby is traveling and besides work I like to spend time with my boyfriend, family and friends. My ’soft G’ quickly reveals where I come from, so that I love good food speaks for itself.

Alexander (Head of Compliance & Risk)

As a former supervisor of financial institutions at De Nederlandsche Bank NV, I have been slugging it here since 2017. As the Compliance & Risk Manager, I and my team ensure that we at PAY. remain compliant with the relevant legislation. Our customers are central to this. Where possible, we involve our clients in ensuring safe and reliable financial payments and provide assistance to prevent unlawful transactions (including fraud, money laundering, terrorism financing, etc.). Besides my work, I am now quite busy discovering Twente, Enschede and their surroundings. In my opinion, an unknown pearl in the Netherlands. Enschede has a lot to offer!

Jonathan (Head of Finance)

I started working in the Payment industry in 2000 and was fortunate enough to work with the senior management team, shareholders and staff during a time of rapid growth and global expansion. I have a long track record in Finance and specialize in controlling and performance improvement. I have a passion for entrepreneurship and entrepreneurial finance, but combine this with experience of working in head-office functions at large corporate organizations. I also hold an MBA with Distinction from Tias business school in 2010. Outside of work I have a busy social and family life and devote any spare time that I have to helping a small group of young entrepreneurs with their businesses. My goal at Pay.nl is helping the company realize significant growth by offering merchants the very best products and the very highest quality of service.

Ralph (Head of Client Onboarding & Care)

I have been working at PAY. since September 2017 as Head of Client Onboarding (AML / KYC / CDD) & Care. Client onboarding is an indispensable part of the payment industry due to the increasingly stringent requirements for Know Your Customer (KYC), Anti Money Laundering (AML) and Customer Due Diligence (CDD). Client onboarding is also essential for customer loyalty - the way you bring customers on board sets the tone for a future relationship. Within PAY. I act as a client onboarding specialist, but also as a gatekeeper. I know the PAY. policies; customer and partner relationships are central, but they must also be assessed on the basis of integrity. In my position, unburdening our customers and partners is also central, as well as thinking along in solutions. In addition, I monitor compliance with the legal payment obligations and intervene if it appears that PAY. is abused for corruption, money laundering, fraud or terrorist financing.

Jelle (Vendor Manager)

Since my graduation internship in Business Economics, I have, as you often see, remained at PAY. As a Vendor Manager, I take care of the contacts and contracts between PAY. and our (payment service) suppliers. In this role, I ensure that our market position continues improving so that we can offer our merchants a wide range of services and competitive prices. In my spare time, you will find me mountain-biking or running in the beautiful Twente forests or, when the weather permits, sailing on a body of water somewhere in the Netherlands.

Joost (Alliance Manager)

Complex payment issues such as split payments and strategic partnerships with reservation systems, market places, ordering systems and other platforms are the issues I’m primarily involved with. By concluding these partnerships, we provide a payment stream that fully meets contemporary standards and is future-proof to developments in the payment world. Besides my role as Alliance Manager, I am also the proud father of two wonderful sons. I like spending the time I have left on stage performances for various theater productions.

Ellen (Partner Manager)

Gabriëlle (Partner Manager)

Gerhard (Sales Director)

Michel (Business Development)

As an account manager, I have a lot of contact with our current and future customers. No two days are the same in this business. I speak to many new customers who, just like PAY., wish to distinguish themselves in the market. I like to help them with this so they can reach their goals as quickly as possible. In my free time, I like playing football and then having a beer with friends afterwards. I also love good series. On a lazy Sunday, I like nothing more than watching an entire series in one go.

Maarten (Teamleader SME Benelux)

I started my career at PAY. in 2015 and set up the first sales team in Enschede. Currently I am Team Leader SME Benelux of the Hunter Team. I like to spend my spare time with my wife and 3 children and I sing and act in a number of groups. I think it is great to be able to contribute to the success of PAY. My team and I are committed to convincing you that PAY. is the right choice for your webshop. It is with good reason that we have been voted the best payment provider of the year several times!

Elise (Graphic Designer)

I’ve been in love with art and design since the day I could pick up a pencil. In my younger years, you could find me in the back of the classroom drawing and doodling. This grew into a passion to pursue a creative career. In 2014, I earned my bachelor’s degree from art school. From that point on, my career has taken me in many different directions in art and design. These days, I spend most of my time at PAY working behind the computer. Here I am responsible for all internal and external design projects from web design, ads, e-mail templates to presentation and promotional gifts. 
I believe in the power of a strong concept and love to see the boundaries of design explored while being aesthetically pleasing. I also enjoy good food, a drink from time to time, exciting Netflix series and I absolutely love animals.

Yonno (Sales SME Benelux)

I have worked at PAY since November 2020. As Sales SME Benelux I am part of the newly established SME team that focuses on the SME customers in the market. In my position, I really enjoy having direct contact with all kinds of different customers and products. I just graduated from my Bachelor International Business and Management and this is my first full-time job. In addition to PAY. I like to swim in my spare time, and I enjoy working with computers, games and the hardware behind them.

Max (Sales SME Benelux)

Hello, my name is Max! From July 1st, 2021 I became part of the PAY. sales team. I really like the fact that my current position has a lot of responsibilities and that I can develop new skills independently. I have had a number of companies in the past and that is how I gained the necessary experience in sales. However, at the same time, this market is new to me and I find it challenging to master new skills. In addition to my sales function at PAY, I run my own e-scooter company and like to play games, watch documentaries and to tinker with cars.

Bart (Intern Account Management)

Hi! My name is Bart. I am studying account management at the ROC of Twente in Hengelo. I work with the SME team where I help and assist my colleagues with various tasks such as calling registrations and requesting quotes. In my spare time I work at the market or hang out with friends.

Jared (Merchant Accounting)

Herco (Business Controller)

Michiel (Compliance Officer)

As a Compliance Officer, I encourage a corporate culture that ensures risk management. I conduct independent research into compliance with laws and regulations and establish internal codes of conduct and procedures that ensure the integrity of PAY., with the ultimate goal of preventing financial, legal and reputational damage. The screening of new and existing connections is also part of my job description. I love traveling. My goal is to visit every continent.

Tim (Technical support)

My support function and responsibility is broad. Together with my team, I ensure that your technical question gets a clear answer on the first try, regardless of the channel through which it comes. My mission at PAY. is to improve customer and service processes so you feel comfortable giving us a 5-star rating, and this energizes me. At home, I like spending time with my wife and 2-year-old son, train hard for the “Dam tot Dam Loop” or seek my repose at the water's edge.

Willem (Technical support)

In my role as Support Employee, I really enjoying approaching customers. I get a buzz from rising to the challenge of assisting you in achieving your goals. I am very social, which perfectly matches with this function. I am happy to take time for you, so that you too know that you have a trustworthy payment provider in PAY.! I like doing some fitness before going to bed and then celebrating the weekend with football and a beer with my teammates.

Rogier (Technical support)

In March 2021 I took my position in the support team of PAY. I try to help the merchants as best I can with the problems they encounter via e-mail, chat or telephone. I will always try to go the extra mile for the customer. I get my satisfaction from satisfied customers. In my spare time I like to play a game of football in my friends' team where we afterwards never miss the third half, of course. I also follow the FC Twente football matches with a beer in the stands when I can. In July 2020 I became the proud father of a son, my wife and I naturally like to spend a lot of time with him.

Loes (Technical support)

Hi everyone! My name is Loes and I work as a support employee at PAY. I am really looking forward to this new challenge and hope to contribute to the success of our customers and to the success of PAY. Support, offering a customized service and actively thinking along with merchants play a central role in my position. In my spare time I like to make precious and beautiful memories with my husband and two daughters (2 and 4). In addition, cooking and dining are really my thing. To compensate these hobbies, you can (sometimes) find me in the gym.

Jeroen (Junior Onboarding)

Hi I'm Jeroen! I am a full-time PABO student and I also work at PAY. I check whether all documents are properly submitted and I contact customers if that is not the case. I enjoy customer contact and I like to help where necessary. I am still not sure whether I want to become a school teacher later or if I would like to develop my career and skills further in the financial services sector.

Simon (Junior Onboarding)

Since the beginning of July 2021 I have been working as a junior onboarding specialist at PAY. In addition, I study ICT (HBO level, third year) and I have also chosen a specialization which is IT Service Management. I like sports and I have played tennis and football at a high level. Besides football and tennis, I also enjoy playing squash and I like to go for a run every now and then.

Joyce (Customer Support)

All questions from end users regarding payments are channeled through me. Friendliness and good service ethics are my top priority. I achieve this by contacting you by phone as quickly as possible and ensuring proper processing. When my work is finished, I like going out with my family. Every Saturday, I am on the football field enthusiastically cheering on my son.

Caby (Care)

As a Care Employee at PAY., I ensure that your file is completed as quickly as possible. Your documents arrive in my inbox and I check them with great care before finalizing your file. With dedication and a touch of humor, I get it done in no time. For me, every day is a new day and at PAY., no day is ever the same. I like spending my free time with my immediate family, relatives and friends

Marjolein (Finance & Control)

Figures and data are my cup of tea. I take care of the financial administration at PAY. Nothing leaves the office without me seeing it. I like to have everything in perfect order for our customers and suppliers. In addition to this fun desk job, I love to go out for sports or for a long walk on Westvoorne.

Natasja (Finance)

Together with Marjolein, I ensure that our Financial Administration is in full working order. Coding, booking and processing payments are some of the components of my work at PAY. Of course, there is a lot more involved in my job, ensuring it remains varied and challenging. Outside working hours, I like taking my family to my sister in Paris and otherwise can be found at my daughter’s field hockey matches or poolside at one of my son’s water polo matches.

Jeffrey (Financial Controller)

Herbert (Risk Officer)

As a Risk Officer at PAY., I have the best job. I speak with new customers every day, encounter new internet developments every week and try to find new prospects every day, both for and with our customers. This has to do with PAY.’s desire to stay ahead with the latest technologies, the safest payment methods and the best solutions. In the minimal free time I have, I drive classic cars and motorcycles, play the bugle and trumpet and listen to music. From Beethoven, Björk and Ray Charles to Muse, Pink Floyd and Supertramp.

Cosmin ()

My name is Cosmin. I recently joined the Underwriting and Risk team. I’m originally from Romania and I have 4 years of experience with chargebacks, online fraud prevention and investigation to detect fraud patterns or inconsistencies in customer transaction activity. Outside of work, I really enjoy hanging out with my friends and discover new places. I enjoy listening to some good music, podcasts, traveling and watching TV series.

David (Fraud Analyst)

Elyesa (Cyber Security Expert)

As a Cyber ​​Security Expert I am responsible for the security of the PAY. platform. Errors and bugs can be found in every small corner and it is always a challenge for me to find and remove them from the platform. I also find information security extremely interesting which is why I provide trainings and I apply best practices as well as advice and support. After work I like to do fun things with my friends. You can also find me at the pool table.

John (Software Quality Engineer)

As a Software Quality Engineer I am involved in the functional and qualitative testing of our products so that customers can pay online without worries and with pleasure. I am passionate about my job and I am also happy to be part of a great group of colleagues at PAY. In my spare time I keep myself busy with developments in the IT field and I also enjoy going on trips with my family. In addition, I also think it is very important to be socially involved and that is why I regularly participate in city panels and various social activities.

Wouter (Plugin manager)

JavaScript and PHP are totally my thing. How can you gather insight from certain information quickly? I spend the greater part of my day working on developing the PAY. Admin Panel. Outside office hours, Wesley, Mark and I run the breakdown service together. It is always nice when you can help someone with a problem. In my free time, I like working on projects around my house.

Anne (Plugin development)

Andriy (Team lead processing)

As a developer, I am just trying to make things happen. It is a sheer pleasure to see that the products that you have been working on are helping people. Resolving challenging technical tasks brings a true satisfaction to me because the road to your goal is as important as the goal itself. I like the group of people that I am working with and I believe that nothing can beat a good laugh with your teammates. I am a huge NFL fan, and as it happens, I am rooting for one of the greatest teams in the recent decade: the New England Patriots. While waiting for the new season, I like to read fantasy and science fiction books.

Wesley (Backend developer)

As a programmer, I am mainly focused on the behind-the-scenes technology at PAY. From the payment processing system to the statistics and backend screens. It gives me a great deal of satisfaction when the technology works as expected and different systems come together to function as a single unit. When I am not busy programming, I’m often off riding my motorcycle or can be found practicing on my drum set.

Oleh (Backend developer)

I like developing new products. It’s very interesting for me. I am always interested in all new things that happen in development today. Working in a team was my dream and it is a pleasure to work with my teammates. When I have free time I like to spend it with my family and read books.

Dmytro (Backend developer)

Being part of Pay.nl team is most exciting thing that happened to me during my career. Working in a team of experienced specialists, developing payment systems from scratch, resolving non-trivial issues, paying attention to every small detail makes me feel that I'm in the right place and at the right time. Behind the work I'm a true music fan. I like to visit live concerts and open-air music festivals around the world.

Stefan (Backend developer)

From the time I started work here in 2014, I have found my place in a dynamic team that works very hard behind the scenes to make PAY. more convenient, user-friendly and comprehensive! I am usually deployed as a libero where needed; one day I’m faced with a complicated technical problem and the next a button needs to be moved a bit more to the right. Highly varied and interesting and I am still far from feeling unchallenged! After work, I like nothing more than to relax with a good book and a cup of tea.

Mike (Backend developer)

As a programmer, I appreciate it when technology is used in the right way and is of high quality. The software we make must be accessible to every user and that can only be achieved if we dot all the i’s and cross all the t’s. My spare time is spent immersing myself in new technologies, gaming or watching a movie in my home cinema.

Daan (Backend developer)

test

Ivo (Backend developer)

Jinxi (Backend developer)

I have been working at PAY. since April 2018. Together with the DevOps team I work as a developer on new techniques such as Kubernetes and Saltstack. It is my job to make optimize the PAY. infrastructure and to make it even better! In my spare time I travel with my partner, I like to attend a workshop or visit the cinema.

Kevin (Backend developer)

Volodymyr (Backend developer)

I am a programmer who enjoys working as a member of a cool crew. Being part of a team that makes products and solutions that help people in everyday life, while also making lives easier, is the thing that motivates me the most. PAY. is exactly that company and I'm proud to work here.

Michael (Backend developer)

At a young age I came into contact with the internet and out of curiosity I started researching what you can do with it, like programming. Out of curiosity I grew into this profession. What once started as a hobby is now also my job. At PAY. I program behind the scenes in a young, fun team full of ambition and enthusiasm. In my spare time I like to travel and I love good food and drinks. You can also find me online in a multiplayer game!

Ivan (Backend developer)

Being a developer in the team means that I’m tackling extremely exciting tasks that require meticulous attention to detail and high code quality at the same time. As a result, I’m creating products that can be used by a lot of people around the world, changing their lives in a positive way. When I’m not programming, I like to stroll with the dog or play video-games.

Edwin (Backend developer)

Jeroen (Integration Support)

I am Jeroen Hehemann, married and father of a daughter and a son. I have been working in online payments since 2010. My adventure started in the world of payments started with a small tour operator and later with various PSPs. I have had the opportunity to work with merchants of all sizes: from hobbyists to corporates and large museums. Innovative techniques fascinate me enormously and I like to work with new developments and also come up with applications in my work. In my spare time I am an association referee for junior competitions.

Ian (Developer)

Besides it being my job, programming is also a major hobby of mine. Sometimes I feel I can hardly look at yet another line of code, but soon that incessant itch returns. Following my internship as an application developer at PAY., I sort of got “roped in” at my internship company. At the moment, I am doing a part-time study in technical information science at the HBO in Zwolle while working at PAY. part-time. In my free time, I enjoy working out or plopping myself on the couch next to my girlfriend to watch an exciting blockbuster.