Refunds

An easy way to refund a payment to your customers

Refunds

Every webshop has to deal with returns and cancellations. The deadline to make refunds is 14 days, including the refund of any shipping costs. Making refunds via PAY. is done with just a few clicks.

How does it work?

With the help of the transaction screen in our Admin Panel you can find the payment that you want to (partially) refund. Click on the button to start the refund. You can include a description with the refund and click on send (optional). You can then create unlimited refunds, as long as your book balance allows this action.

Thanks to PAY.'s simple refund system, you can pay your customers back safely and quickly and without a hassle.

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Availability

The refund feature is a standard feature in every package.

Costs

No extra fee is charged for this feature. You only pay a fixed fee for every refund.

Read more about our packages or register directly.

xs Pioneer Available
xs Professional Available
xs Business Available
xs Corporate Available

More features

In-store payments
In-store payments

Accept PIN payments in your physical store

iDEAL back-up plan
iDEAL back-up plan

An alternative payment method in the event of an iDEAL malfunction

Exact accounting module
Exact accounting module

Reconciliation module for the Exact accounting software

Multiple accounts
Multiple accounts

Collaborate with just one merchant account

We are more than happy to help you!

Contact us, it’s quick and easy
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